Criterion Appliances

I bought my refrigerator on June 2022 and after only 6 months this appliance had begun to make a lot of noise and in the high level there is not to much cold only little cold in the down level , l came to Menard store to let them know , they told me unfortunately l didn't take the warranty for that and l did travel to Africa during several months , when l came back to USA l went again to Menard store to let them know then my refrigerator still make the same noise but they didn't solve my case , after that my friend told me to contact directly the criterion company , that is why l did contact you to solve my case because only in 6 months for the purchase for my refrigerator it did make the noise and there was not to much Cold in the high level , until today the same problem appear .

I did not experience how horrible of a product this was until I was home over the Holidays. My parents purchased this Oven back in September or November of 2023.

MY mother who is an excellent cook and baker, I am not saying that because she is my mother, complained about it from day. I insisted they return it right away and buy another brand, but they are not that type of people. She complained it did not heat properly, her old recipes never seemed to work out. Store bough items didn't seem to cook right.

I was home for a short time over thanksgiving and that meal did not seem right, I though maybe she was getting forgetful and messing things up. Over I was able to spend more time at home. It became real clear that this stove top and oven were plain JUNK. I was able to convince my parents that we were returning this, or just scraping it and getting a different brand.

Menards did agree that we could return this, without a fight, and we purchased another brand from the same store. the other brand worked as expected, my mother was very happy right from the start. John Menard should be embarrassed and ashamed that his attempting to sell pieces of junk under his name that are made in China. At least the other stove options available in his store are at least assembled in America.

Slow to heat stove top. Inaccurate oven temps, or possibly the oven temp ranges widely.

It's barely over a year old, just past warranty & is now junk. First the panel on the 1st 6 numbers quit working.

Then 2 weeks later it starts popping & throwing sparks. That's 2 in less than 3 years.

All we really use it for is heating up & deforst. They don't even last a year & a half.

The handle cracked in the first week.

I buy a lot from Menard's. Everything from tools, and building materials to appliances.

My experience over the last fifteen-plus years is that you are generally safe on everything, but you must check reviews for appliances and power tools. I do not like their private-label faucets, tools, and appliances. I bought a window air conditioner and had it replaced twice within two years (Denali). I bought their Criterion Wine Cooler in 2019 and had to put a new relay in it in 2023.

Now, for months later, the relay has gone bad again. I have purchased their MasterForce power tools and think they are junk. In general, though, I find that their flooring, landscaping block, supplies, etc.

paints, and most everything they sell is great. Just my two cents.