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Verified Reviewer
New Reviewer

Freezer Thawing

Purchased a 10.6 cu ft freezer from Menards a year and half ago and now out of the blue it starting thawing and don't know why. I had to throw away almost all of my meat and I can't find a phone number to call the manufactory to help me with my warranty. Will never buy this product again
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1 comment
#2183157

Wish I knew before buying

ID
#2223637 Review #2223637 is a subjective opinion of poster.
Loss
$200
Preferred solution
Full refund
New Reviewer

I was forced into giving this dishwasher a star but it should be mi us 10 star.

This dish washer is a POS. first day got error called customer service the person didn't know what was going on. Was suppose to get a call back but that took 10 days. In meantime we fixed that issue. Now I can use it for a few times seems to work good then out if nowhere it starts leaking water because pump won't work so I'm mopping the floor I can open door when this is going on and everything keeps running. It's just a POS,I don't know what else to say don't buy one. I just want to cry to think I could have bought something better it really wasn't that cheap should have went else where.

User's recommendation: Buy a different brand or hire a maid.

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ID
#3855882 Review #3855882 is a subjective opinion of poster.
Location
Hamden, Connecticut
Loss
$700
Preferred solution
I would for just once see a company take pride in their work and see that they sell quality forget about quantity. I would say refund but I don't have my receipt no more and have had it for almost a yr. I just hit my breaking point today on this POS.

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Verified Reviewer
New Reviewer

Poorly made door and seal!! Don't buy!

We are going on our third freezer replacement for the 20.8 cu upright freezer. The door on each was warped and didn't seal. The frost builds up inside and on anything you have on the top self.

User's recommendation: Don't buy! Spend more and get a better freezer!

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ID
#3855199 Review #3855199 is a subjective opinion of poster.
Location
New Haven, Michigan
Loss
$250
Preferred solution
Full refund
New Reviewer

Lousy service

New side by side fridge 21 cu ft, 4 months old ice maker quit. Called for warranty service, they set up an appointment for repair in 5 weeks. 5 weeks go by service man calls says he has wrong paperwork. He doesn't show .Called warranty service again, They said they would look into it. Called 2 more times and nobody home, left 2 messages havent heard from them.
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ID
#3834902 Review #3834902 is a subjective opinion of poster.
Location
Farmington, Missouri
Preferred solution
Let the company propose a solution
New Reviewer

Does not keep items cold! Returned after 1 month and new one doing same thing

Bought a refridgerator June 1st and after 1 month the fridge was not keeping food cold. Now after 2 weeks the new one is not keeping food cold. The temp inside is 59 and set on 35 degrees! Freezer is fine.

User's recommendation: choose another brand.

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1 comment
#2230557

We bought a Criterion 21.1 cu ft a couple of months ago. Freezer worked fine but the fridge would not cool below 40+.

We contacted the Criterion customer service and got NO help.

Finally, Menards replaced it with another Criterion and it is doing the very same thing only this time the freezer is not working either. Menards needs to quit selling these.

ID
#3831896 Review #3831896 is a subjective opinion of poster.
Location
Fennimore, Wisconsin
Loss
$1700
Preferred solution
Full refund

New freezer doesn't go below 67 degrees Farenheit

Just got this freezer and it doesn't work. The temp doesn't go below 67 degrees!! 2 days now we have had it!!
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ID
#3819923 Review #3819923 is a subjective opinion of poster.
Location
Grand Marais, Minnesota

Criterion is JUNK

Im on my third criterion fridge since October. All 3 have broken down in a matter of a couple months. The last one was delivered 2 days ago and never got below 50 degrees. Im done. Went with whirlpool

User's recommendation: Don’t do it.

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ID
#3805912 Review #3805912 is a subjective opinion of poster.
Location
Fort Wayne, Indiana

Microwave didn't last a year.

My $25 microwave that lasted 4 years was better than this criterion it's got the design it's it's fancy but it didn't even last a year that's the year Emmanuel's won't even replace it so so I guess we're not buying that same brand and I want to have even given it one star only except I had to for the review.

User's recommendation: Don't buy criterion microwaves.

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ID
#3803863 Review #3803863 is a subjective opinion of poster.
Location
Montello, Wisconsin
Pros
  • It worked for about 6 months
New Reviewer

Major complaint I have is that it is noisy.

I have had my Criterion Upright Freezer for about a year now. I needed to get a freezer since my chest freezer died and I wanted an upright, plus it was what I could afford. It keeps things cold and the seal works fine. The major complaint I have is that it is noisy. It would be fine for a garage, basement or someplace where you don't have to listen to it. If you want a freezer that is quiet, this is not it.
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ID
#3793994 Review #3793994 is a subjective opinion of poster.
Location
Hamel, Minnesota
Cons
  • Noisy
New Reviewer

Refrigerator is not very cold

We purchased this refrigerator within the past 3 months. Working good until today. Freezer is cold and items are frozen. The refrigerator is not very cold. Set at the highest setting (7). The compressor is not hot. the fan in the back was running, then it stopped. We have unplugged it and let it set the plug it back in again.it was making a noise like ice cubes dropping, it does not have a ice macker Why will the refrigerator not keep drinks and food cold
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ID
#3842831 Review #3842831 is a subjective opinion of poster.

These are terrible refrigerators

I had a fridge go out and my wife was due to have our child within a week, so We desperately needed a new one. We checked on Menards and found one of these in stock for a great price, so we thought. My wife had our son a little over a week later, one week after that...
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ID
#3773433 Review #3773433 is a subjective opinion of poster.
Location
Sidney, Ohio
New Reviewer

Junk product

I purchased a unit, freezer would not freeze and the refrigerator portion froze beer, complete junk. I purchased a black an decker for our deck an it works great. Dont waste your time an money on a criterion .

User's recommendation: Don’t buy.

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ID
#3752238 Review #3752238 is a subjective opinion of poster.
Location
Texas, Wisconsin
Pros
  • Unknown
New Reviewer

To get answers

Well first it was the bulb went out a fuse blew and the bulb burnt out. Mind you didn't even have this piece of junk for a year. Can't find the bulbs anywhere at any store for this bloody disgrace of a fridge. So the bulb we had to get instead is so dim you can hardly...
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ID
#3746738 Review #3746738 is a subjective opinion of poster.
Location
Virden, Illinois
Cons
  • Refund
  • Light bulb
  • Customer service
Preferred solution
Full refund
New Reviewer

Fridge not working

Technician said they were going to come out to home to look at fridge but no one showed up; still getting the run around when can the appliance be fixed-i am a diabetic.

User's recommendation: do not buy from Menards.

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ID
#3740997 Review #3740997 is a subjective opinion of poster.
Preferred solution
send someone out to fix her fridge since it is still under warranty for 3 yrs that I paid for.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Terrible refrigerator! 2 doors and freezer on the bottom. Out within 9 months

RuThis fridge is junk! Just stopped working. The top stopped cooking down. Checked everything. Not over packed. The the following days the whole freezer went out.

User's recommendation: Avoid at all costs!

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ID
#3719348 Review #3719348 is a subjective opinion of poster.
Location
Remer, Minnesota
Loss
$1200
Preferred solution
Full refund

Freezer problem

The seal around my freezer door is not tight, therefore frost is building up on the inside. I wanted to know what to do to fix this problem. It was suggested that I use a hairdryer to try to make the seal pliable and to maneuver it into place. That didn't work so I put duct tape on it. It helps somewhat
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ID
#3704739 Review #3704739 is a subjective opinion of poster.
Location
Elizabeth, Illinois

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