Criterion Appliances Reviews and Complaints @ Pissed Consumer

Most helpful review

New Reviewer

Oct 12, 2020 Laurie V Lje

Freezer Thawing

2.0

Purchased a 10.6 cu ft freezer from Menards a year and half ago and now out of the blue it starting thawing and don't know why. I had to throw away almost all of my meat and I can't find a phone number to call the manufactory to help me with my warranty. Will never buy this product again

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1 comment

May 16, 2022 PissedConsumer2183157 #2183157

Wish I knew before buying

1 0

#2223637

Loss

$200

Preferred solution

Full refund

New Reviewer

Aug 15, 2022 Dawn Hyt

I was forced into giving this dishwasher a star but it should be mi us 10 star.

1.0

This dish washer is a POS. first day got error called customer service the person didn't know what was going on. Was suppose to get a call back but that took 10 days. In meantime we fixed that issue. Now I can use it for a few times seems to work good then out if nowhere it starts leaking water because pump won't work so I'm mopping the floor I can open door when this is going on and everything keeps running. It's just a POS,I don't know what else to say don't buy one. I just want to cry to think I could have bought something better it really wasn't that cheap should have went else where.

User's recommendation: Buy a different brand or hire a maid.

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#3855882

Location

Hamden, Connecticut

Loss

$700

Preferred solution

I would for just once see a company take pride in their work and see that they sell quality forget about quantity. I would say refund but I don't have my receipt no more and have had it for almost a yr. I just hit my breaking point today on this POS.

New Reviewer

Aug 15, 2022 Joan S Yzz

Poorly made door and seal!! Don't buy!

2.0

We are going on our third freezer replacement for the 20.8 cu upright freezer. The door on each was warped and didn't seal. The frost builds up inside and on anything you have on the top self.

User's recommendation: Don't buy! Spend more and get a better freezer!

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#3855199

Location

New Haven, Michigan

Loss

$250

Preferred solution

Full refund

New Reviewer

Aug 08, 2022 Chatrles P

Lousy service

1.5

New side by side fridge 21 cu ft, 4 months old ice maker quit. Called for warranty service, they set up an appointment for repair in 5 weeks. 5 weeks go by service man calls says he has wrong paperwork. He doesn't show .Called warranty service again, They said they would look into it. Called 2 more times and nobody home, left 2 messages havent heard from them.

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#3834902

Location

Farmington, Missouri

Preferred solution

Let the company propose a solution

New Reviewer

Aug 07, 2022 Rebecca J Saw

Does not keep items cold! Returned after 1 month and new one doing same thing

2.4

Bought a refridgerator June 1st and after 1 month the fridge was not keeping food cold. Now after 2 weeks the new one is not keeping food cold. The temp inside is 59 and set on 35 degrees! Freezer is fine.

User's recommendation: choose another brand.

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1 comment

Aug 08, 2022 PissedConsumer2230557 #2230557

We bought a Criterion 21.1 cu ft a couple of months ago. Freezer worked fine but the fridge would not cool below 40+.

We contacted the Criterion customer service and got NO help.

Finally, Menards replaced it with another Criterion and it is doing the very same thing only this time the freezer is not working either. Menards needs to quit selling these.

2 0

#3831896

Location

Fennimore, Wisconsin

Loss

$1700

Preferred solution

Full refund

Aug 03, 2022 PissedConsumer3819923 of Grand Marais, MN

New freezer doesn't go below 67 degrees Farenheit

1.0

Just got this freezer and it doesn't work. The temp doesn't go below 67 degrees!! 2 days now we have had it!!

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#3819923

Location

Grand Marais, Minnesota

Jul 29, 2022 PissedConsumer3805912 of Fort Wayne, IN

Criterion is JUNK

Im on my third criterion fridge since October. All 3 have broken down in a matter of a couple months. The last one was delivered 2 days ago and never got below 50 degrees. Im done. Went with whirlpool

User's recommendation: Don’t do it.

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#3805912

Location

Fort Wayne, Indiana

Jul 28, 2022 PissedConsumer3803863 of Montello, WI

Microwave didn't last a year.

1.0

My $25 microwave that lasted 4 years was better than this criterion it's got the design it's it's fancy but it didn't even last a year that's the year Emmanuel's won't even replace it so so I guess we're not buying that same brand and I want to have even given it one star only except I had to for the review.

User's recommendation: Don't buy criterion microwaves.

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#3803863

Location

Montello, Wisconsin

Pros

It worked for about 6 months

New Reviewer

Jul 25, 2022 Jeff D Enc

Major complaint I have is that it is noisy.

2.4

I have had my Criterion Upright Freezer for about a year now. I needed to get a freezer since my chest freezer died and I wanted an upright, plus it was what I could afford. It keeps things cold and the seal works fine. The major complaint I have is that it is noisy. It would be fine for a garage, basement or someplace where you don't have to listen to it. If you want a freezer that is quiet, this is not it.

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#3793994

Location

Hamel, Minnesota

Cons

Noisy

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New Reviewer

Jul 25, 2022 Bruce C Rsm

Refrigerator is not very cold

We purchased this refrigerator within the past 3 months. Working good until today. Freezer is cold and items are frozen. The refrigerator is not very cold. Set at the highest setting (7). The compressor is not hot. the fan in the back was running, then it stopped. We have unplugged it and let it set the plug it back in again.it was making a noise like ice cubes dropping, it does not have a ice macker Why will the refrigerator not keep drinks and food cold

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#3842831

Jul 18, 2022 PissedConsumer3773433 of Sidney, OH

These are terrible refrigerators

1.6

I had a fridge go out and my wife was due to have our child within a week, so We desperately needed a new one. We checked on Menards and found one of these in stock for a great price, so we thought. My wife had our son a little over a week later, one week after that...

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#3773433

Location

Sidney, Ohio

New Reviewer

Jul 11, 2022 Don H Mqh

Junk product

1.0

I purchased a unit, freezer would not freeze and the refrigerator portion froze beer, complete junk. I purchased a black an decker for our deck an it works great. Dont waste your time an money on a criterion .

User's recommendation: Don’t buy.

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#3752238

Location

Texas, Wisconsin

Pros

Unknown

New Reviewer

Jul 09, 2022 La M Apq

To get answers

1.1

Well first it was the bulb went out a fuse blew and the bulb burnt out. Mind you didn't even have this piece of junk for a year. Can't find the bulbs anywhere at any store for this bloody disgrace of a fridge. So the bulb we had to get instead is so dim you can hardly...

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#3746738

Location

Virden, Illinois

Cons

Refund
Light bulb
Customer service

Preferred solution

Full refund

New Reviewer

Jul 07, 2022 Merlene T Keg

Fridge not working

Technician said they were going to come out to home to look at fridge but no one showed up; still getting the run around when can the appliance be fixed-i am a diabetic.

User's recommendation: do not buy from Menards.

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#3740997

Preferred solution

send someone out to fix her fridge since it is still under warranty for 3 yrs that I paid for.

New Reviewer

Jun 30, 2022 Sheryl J Qti

Terrible refrigerator! 2 doors and freezer on the bottom. Out within 9 months

1.4

RuThis fridge is junk! Just stopped working. The top stopped cooking down. Checked everything. Not over packed. The the following days the whole freezer went out.

User's recommendation: Avoid at all costs!

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#3719348

Location

Remer, Minnesota

Loss

$1200

Preferred solution

Full refund

Jun 25, 2022 PissedConsumer3704739 of Elizabeth, IL

Freezer problem

3.8

The seal around my freezer door is not tight, therefore frost is building up on the inside. I wanted to know what to do to fix this problem. It was suggested that I use a hairdryer to try to make the seal pliable and to maneuver it into place. That didn't work so I put duct tape on it. It helps somewhat

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#3704739

Location

Elizabeth, Illinois

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Style and Design	2/5
Price Affordability	2/5
Diversity of Products or Services	2/5
Exchange, Refund and Cancellation Policy	2/5
Advertised vs Delivered	2/5

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